T-Mobile ranks highest in customer satisfaction among major US wireless carrier-owned retail stores for a fourth consecutive time with a score of 739 out of 1,000, according to the J.D. Power and Associates 2011 U.S. Wireless Retail Sales Satisfaction Study, Volume 1. T-Mobile performs particularly well in price and promotions, such as competitiveness of service plans and devices offered. Sprint Nextel (730) follows T-Mobile in the rankings and also performs well in price and promotions.
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T-Mobile Satisifies Wireless Retail Customers
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